360 link new enhancements can improve the effect of the end user

By Eddie noe weiss,
The Sr. The product manager, found that the service

In 2014 by three part series on blog"Attention to find and deliver",We discussed why the improvement and full text links should be found each library strategic priority.Due to the unpredictability of OpenURL technology, link parser door experience and failure may be a negative impact on library.

Therefore, ProQuest link (IEDL) directly by index enhancement and the sidebar helper framework integrated into the 360 links, to library link and the link to solve is the most important improvement for more than a decade.Now, here they are360 links enhancementsReleased a few months later, more than 300 libraries have been using these innovations to improve its links to the end user.

Our approach is focused on the use of today's technology, rather than yesterday's technology, by linking the parser to improve the user experience - this is the library today found often neglected part of the equation.The Link 360 IEDLRelease is a more reliable link technology, compared with the traditional link solver, it produces the effect of the more consistent and accurate, and the traditional link solver still mainly depends on the OpenURL links.

In addition, customizable Sidebar helper framework eliminates the end user is the most common confusion points, provides the most direct access to the full text content, and improve the library the visibility of the brand.The researchers and librarians for the library provided in within the scope of work process to help users of the new opportunities.

Early users of the new 360 Link function and the function of feedback was very positive.In ArizonaThe university libraryIntroduced the function of blog posts, the discovery of the library service manager Tammy Allgood Wolf explained: "the Sidebar helper framework enables us to provide the most direct, the most simple of the full path, and will not give up the library in the link fails to promote other services or for the user the opportunity to help.

inThe library at the university of DenverTechnology integration, reference librarians and government documents librarians Christopher brown said, "the new sidebar experience has greatly improved than before...Our customers are find other links, we offer them and make them easier to understand the function.This translates into more successfully to the end user to access the full text, and the more satisfactory interaction with the library.

The latest 360 Link function is and bowling green state university, Cornell university, east Carolina university and other clients a beta version of library development partners consultation.This kind of cooperation with the library for global hundreds of different sizes and types of library was quick to adopt these paved the way for innovation.New 360 links sidebar helper framework and index increase direct links (IEDL) not only successfully and ProQuest called discovery service matching, but also by using other suppliers found popular service used by the library.

All the current 360 Link customer can choose to use the latest user experience, just click of a mouse, upgrade Link technology, without any renewed, do not need to pay extra.

At the beginning of 2015, 360 Link will launch more exciting innovations and enhancements.Please look!